Privacy information for forms, chatbot and first-party measurement.

This policy explains the public data surfaces of the portfolio: contact requests, guided routing, conversations, local preferences and minimal usage measurement.

Controller and contact

The public Bz Info presence is published by Bilel Zaaraoui. For privacy questions, correction requests or deletion requests, the available contact is bilelzara@gmail.com.

Data collected through the contact form

When a request is submitted, the public backend may receive the name, email address, optional company, request type, message, privacy consent, active language and source page. This information is used only to understand the request, answer properly and keep a reasonable record of professional exchanges.

Recommendation widget

The guided recommendation widget may send the selected request intent in order to recommend the most appropriate contact path. It should not be understood as a commercial profiling system: it only helps route a request toward the right action, such as contact, projects, method or documentation.

Chat data

The public chatbot may store the name, email, intent, message, locale and replies required to preserve conversation continuity. This data may also support a human handoff in the administration interface when a request needs a direct answer.

First-party analytics

The site may record limited technical events such as page views, displayed locale, selected theme, chatbot openings, contact submissions, downloads and social clicks. Measurement remains first-party, with no durable raw IP storage, no fingerprinting and no cross-site tracking.

Cookies and local preferences

Some necessary or useful preferences may be stored, such as language, theme, consent choice or interface state. These values improve the website experience and are not used for behavioural advertising.

Retention and security

Data is kept only as long as needed to handle requests, preserve conversation continuity, protect the website and reasonably improve the experience. Access should remain limited to administration and maintenance needs.

Rights

You may request access, correction or deletion of information concerning you by writing to bilelzara@gmail.com. A request should include enough context to locate the relevant exchange without collecting more information than necessary.